In an Emergency, How Would Your Family Keep in Touch?

Emergencies can strike when you least expect them—from wildfires in Orange County to hurricanes, shootings, or workplace violence. Having a family emergency communication plan is critical. With the right preparation, you’ll reduce chaos, find peace of mind, and keep everyone safe.


Why Communication Plans Matter

Most families assume they’ll never face a disaster. But consider Hurricane Helene in October 2024—its flooding devastated parts of North Carolina that never expected such destruction.

Emergencies aren’t always natural disasters. They can include:

  • School shootings
  • Extreme weather (wildfires, floods, blizzards)
  • Workplace violence
  • Explosions from accidents or attacks

The problem? Families are often separated when disaster strikes. To make matters worse, cell service, power, and internet can go down, making “just text me” useless.


Thinking Ahead: The Key Questions

Without a plan, families risk panic, confusion, and even unsafe travel. Instead, ask these questions now:

  • How will everyone get alerts and warnings?
  • How will family members communicate if phones or internet are down?
  • How will loved ones check in as safe?
  • Where will you meet up, and how will you get there?

What Your Family Plan Should Include

A strong communication plan is more than just a phone list. It should cover:

  • Out-of-area contacts: Someone not affected by the disaster that family can reach.
  • Meeting locations: Nearby and out-of-neighborhood gathering points.
  • Workplace and school info: Names, addresses, emergency contacts.
  • Family details: Names, birthdays, Social Security numbers, medical info.
  • Healthcare providers: Physicians, dentists, specialists, pharmacies, veterinarians.

Even pets should be part of the plan—include their location, health status, and who is responsible for them.


FEMA’s Helpful Tools

The Federal Emergency Management Agency (FEMA) offers printable, wallet-sized emergency contact templates. Every family member should keep a copy in their:

  • Wallet
  • Purse
  • Backpack
  • Glove compartment

FEMA also created age-specific templates:

  • For parents/adults: Full contact details, medical information, and emergency numbers.
  • For children: Simplified details, with spaces to draw maps of safe exits and meeting points.

👉 Templates available here: FEMA Family Emergency Communication Plan

Hopefully, you’ll never need to use a communication plan. But having one reduces stress and uncertainty in an emergency—and ensures your family stays connected when it matters most.


How Neighborhood Insurance Agency Can Help

In Santa Ana and Orange County, disasters may not always look like hurricanes, but wildfires, earthquakes, and power outages are very real. Planning isn’t just smart—it’s essential.

At Neighborhood Insurance Agency, we’ve been helping families prepare for life’s “what ifs” since 1989. As a Family-owned business, we know the value of protecting what matters most: your loved ones.

While FEMA helps you plan communication, we help you ensure you’re financially protected through home, auto, and life insurance—so you’re covered in every way.

👉 Contact us today and let our 30+ years of expertise help keep your family safe, connected, and prepared.

Neighborhood Insurance Agency
600 South Grand Avenue, Suite 101
Santa Ana, CA 92705
(714) 285-9990

Reference

Federal Emergency Management Agency. (2021). Family emergency communication plan. Retrieved from https://www.ready.gov/sites/default/files/2021-04/family-emergency-communication-plan.pdf

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Are you ready to save time, aggravation, and money? The team at Neighborhood Insurance is here and ready to make the process as painless as possible. We look forward to meeting you!

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